I have just purchased an iphone 13 and upgraded to ios 15.1- ever since I have numbers instead of names for texts and no caller id when somebody calls. Whatsap is ok and my contacts list shows the names and numbers. Any ideas - thank you.
iPhone 13, iOS 15
Welcome to Apple Support Communities 0358,
Thank you for posting! From our understanding, in the Messages app, your contacts are showing only the number and not the saved name, is that right? Does this continue if you close the app out completely and relaunch it? How about if you restart your iPhone?
Do you sync your contacts with iCloud? If so, you can try toggling contact off in Settings > Your Name > iCloud and then turning it back on to force it to sync again.
Check out the following resources:
Close an app on your iPhone or iPod touch
If your iCloud Contacts, Calendars, or Reminders won’t sync
Hope that helps!
Welcome to Apple Support Communities 0358,
Thank you for posting! From our understanding, in the Messages app, your contacts are showing only the number and not the saved name, is that right? Does this continue if you close the app out completely and relaunch it? How about if you restart your iPhone?
Do you sync your contacts with iCloud? If so, you can try toggling contact off in Settings > Your Name > iCloud and then turning it back on to force it to sync again.
Check out the following resources:
Close an app on your iPhone or iPod touch
If your iCloud Contacts, Calendars, or Reminders won’t sync
Hope that helps!
Thank you for your help. Having tried lots of solutions in the end I had to change the region and time zone to a different country then turn off dial assist, re turn them back again and restart the phone and all is good. Thank you once again for your time.
0358,
Awesome! We're glad you were able to resolve this. Thank you again for posting in Apple Support Communities.
Take care!
numbers showing instead of contacts
