I need to cancel apple tv but it is connected to an old email that was hacked and changed

Posted on Nov 12, 2021 8:50 AM

Top-ranking reply

vazandrew

Level 8

40,834 points

Posted on Nov 12, 2021 9:08 AM

You would need to sign in to the account in order to cancel the subscription. If that is no longer possible, best to contact Apple.

View in context

Similar questions

Hi, I got an email that I have Apple TV free for one year, but, I think, I sign in late. did I miss the promotion? Hi, I got an email that I have Apple TV free for one year, but, I think, I sign in late. did I miss the promotion?
821 1
Apple TV+ (Free 1 year subscription with Apple product) So i bought a new iPhone and got the Apple tv+ for 1yr with it. Sadly the email associated with my my Apple ID was compromised. I lost access for 3 months and was only just able to recover because the recovery email was an old one. Any way possible i can still get the subscription? Just saw that on July 17 was the last email from Apple saying i must act now. Can someone from Apple help with this matter? Thanks alot
207 1
Apple TV email legit? Is the email appletv@insideapple.apple.com Legit? I just upgraded my phone and the email states I get a free year of Apple TV with my recent purchase.
18445 4

1 reply

Top-ranking reply

vazandrew

Level 8

40,834 points

Nov 12, 2021 9:08 AM in response to marypat243

You would need to sign in to the account in order to cancel the subscription. If that is no longer possible, best to contact Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need to cancel apple tv but it is connected to an old email that was hacked and changed

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up