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User profile for user: Jorcraig
Jorcraig Author
User level: Level 1
5 points

map.comcast.net doesn't support password authentication

I have been on the phone with Apple and Comcast for hours. They each point the finger at each other. I can receive Comcast emails on a browser but not on my iPhone or iPad. This all started when Comcast instructed me to change my password. When I attempt to view my emails, the message is “cannot connect to the server for Comcast”

configured:

incoming server is imap.Comcast.net

outgoing server is smtp.Comcast.net


SSL turned on with password authentication and server port is 993


urgent need of techy help!


thank you

Posted on Nov 12, 2021 10:56 AM

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Question marked as Top-ranking reply
User profile for user: Dogcow-Moof
Dogcow-Moof
User level: Level 8
36,557 points

Posted on Nov 12, 2021 11:02 AM

Port 993 is only used for incoming email.


Comcast hints that the automatic mail setup procedure should work on an iPhone:


https://www.xfinity.com/support/articles/iphone-configure-comcast-email



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map.comcast.net doesn't support password authentication

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