I got a new mac pro to replaced my 3 years old mac pro. Why my thunderbolt 3 dock station only recognize 1 monitor

I replaced my 3 year old Mac pro and I had my thunderbolt 3 as my dock station for 2 years working fine with my 2 monitor. But then with my new Mac pro it only recognized 1 monitor why is that? My new mac pro is updated to latest software up-date. Can someone help me?

Posted on Nov 12, 2021 9:22 PM

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3 replies

Nov 14, 2021 6:55 PM in response to Booboothemaltipoo

If your dock was supporting a second display using DisplayLink technology, you need to install its DisplayLink Driver to get the second display to work.

Missy5937

Community Specialist

Nov 13, 2021 4:29 PM in response to Booboothemaltipoo

Hello Booboothemaltipoo,

Thanks for using the Apple Support Communities. We understand that you're running into issues connecting multiple displays to your Mac Pro. Have you had a chance to review, Use one or more external displays with your Mac? If not, please take a look as it will outline which models of Mac support multiple displays with your current set up.

Best regards.

Nov 14, 2021 6:26 PM in response to Missy5937

Do we need to install the thunderbolt to my new Mac? Hi

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I got a new mac pro to replaced my 3 years old mac pro. Why my thunderbolt 3 dock station only recognize 1 monitor