Order Inquiry - Shipment Returned

I recently made an order with same-day/ two-hour delivery which was done under Uber. The courier contacted me stating that the coordinates given were to the wrong address and hence being why the item ended up getting returned back. I contacted customer service and was told it would be re-attempted delivery on another day. I received no updates on this so I contacted customer service again but was told it was not being re-delivered but being refunded.

I'm being given two different answers and would like to know how to go by this? I was told at first I did not have to re-order and an updated email would be sent but now I am being told a refund is being processed. I was lucky to order but now I would have to wait another month. I am just trying to get some clarification as I do not want to get my hopes up.