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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I haven’t used my Apple Watch in a long time and want to start wearing it again. I’m trying to pair it - I’m at the point where it tells me that before I can upgrade the watch software, I first need to update my phone software. I have updated it to the latest one and it’s still telling me this and I can’t figure out how to get past it?
Then it has to be unpaired from the previous phone before it can be paired with the new phone. See the section in this link on if you don't have your phone --> Unpair and erase your Apple Watch - Apple Support
To unpair and erase watch and remove Activation Lock
From a web browser,sign in to iCloud.com with your Apple ID.
Go to Find iPhone.
Click All Devices at the top of the screen.
Click your Apple Watch.
Click Erase [device]. Select Next until the device is erased.
Click Remove from Account.
Then go here;
That makes sense! Thanks for the article. However when I try to follow it and go into the watch app, this is all I am able to see when I am on the My Watch tab…I appreciate your help everyone! I am not tech savvy whatsoever obviously!
OK....what happens when you tap Start Pairing and your phone is next to the watch? What you would hopefully see is a blue cloud appear on your watch, and then you hover your iPhone over the blue cloud until you see it connect and your watch should pair with your phone. Then, you can update the software on the watch, assuming you have a watch which is capable of being updated to the current WatchOS 8.1.
Is this a new phone that you're trying to pair the watch to?.
When you turn your watch on, what does it show in the screen?
Perhaps something in this link will help --> Set up and pair your Apple Watch with iPhone - Apple Support
Here are the screens it takes me through
Its been so long that I forgot…I’ve had this phone for awhile but I don’t believe I’ve ever paired my watch to this phone; I think it was only paired to my last phone.
Ok went through and erased it then tried to pair it and still running into the same problem :(
Troubles Pairing Watch
