Stolen iPhone iCloud Scam

My iPhone got stolen 2 weeks ago at a bar in downtown Toronto. The iPhone was turned off right away. Last location/last seen on Find My iPhone was at the bar when I last saw it.


Today I got a notification from find my iPhone that the phone was located in Shenzhen China. I had the iPhone flagged as lost on find my iPhone. Shortly after the location was found I received a series of iMessages from: apple.ln.us.s****@ icloud.com and apple.id.us.****@ icloud.com with this link enclosed asking me to log in using my Apple ID.


I looked at previous threads dating back to 2015 and it seems like this exact same scam happens often. DO NOT follow the link and DO NOT input your Apple ID. If you do, they will log onto your Apple ID and take over the phone/remove the “lost” flag.


Question to Apple: these are fraudulent Apple users with @icloud.com Apple IDs posing as your staff to take over stolen iPhones. What is Apple doing about it? This same scam has been evidently successfully ongoing for over 5 years. Why doesn’t Apple suspend these IDs and blacklist their Apple products? Is it Apple employees who are doing this? Apple should take responsibility for allowing their users to scam other users using their Apple IDs




[Edited by Moderator]

iPhone 12 Pro, iOS 14

Posted on Nov 14, 2021 10:33 AM

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4 replies

Nov 15, 2021 12:33 PM in response to tygb

There was a passcode on the iPhone. This has nothing to do with ignorance of Apple users not setting passcodes. Has to do with stolen iPhones, and the thiefs taking advantage of Apple’s lack of control of their domain. They are using Apple’s @icloud.com domain to act as Apple representatives and complete their crime (stolen iPhone black market) via phishing.


The concern is that Apple is allowing fraudulent iCloud customers to set up @icloud.com emails preceding with “Apple.id” or similar. These fraudsters then use their “Apple.Id…..@iCloud.com” emails to phish the username and password of the stolen iPhone so that they can fully take it over. This exact scam was posted on another discussion thread on Apple’s website in 2015. The fraudster whose @icloud email was identified was never shut down by Apple - that iCloud email still exists today.


As a lifelong Apple user, I expected and was let down by 2 things from Apple at the very least:


  • When an @icloud.com email is used to phish or commit fraud against other iPhone users, this @iCloud.com username should be frozen, flagged or shutdown immediately by Apple. And an investigation started to remediate the case.


  • To maintain security and protect their loyal customers - Apple should take a proactive approach to identifying or blocking fraudsters to commit fraud through their own domain on their own customers. Ex. Don’t let someone make an iCloud account Apple.id@icloud.com or similar that could be used to falsely pose as an Apple representative. OR screen and block a message falsely undersigned as “Apple Support”. Apple did a good job screening my post above to remove the fraudsters iCloud usernames… use a similar logic!

Nov 14, 2021 11:34 PM in response to Toronto_iphone_girl

Was passcode enabled in iPhone , if so the person who found it can't access it see the articles Set a passcode on iPhone - Apple Support

Use a passcode with your iPhone, iPad, or iPod touch - Apple Support

When find my phone is activated , activation lock automatically gets enabled see the article Activation Lock for iPhone, iPad, and iPod touch - Apple Support

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

Its the ignorance of the user who don't set passcode , scammers will send fake mails to the actual owner and try to trap by revealing the Apple ID password and account credentials to them , knowing only Apple ID and password is not important , if passcode was never set they can directly delete iCloud data from iPhone .



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Stolen iPhone iCloud Scam

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