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when a FaceTime call surpasses one hour the screen goes blank and the pointer turns into the loading ball, multiple pop ups start appearing asking for passwords and the laptop won't run unless I hold down the power button and it restarts.
MacBook Pro (2020 and later)
Hello maherar,
Welcome to Apple Support Communities!
If we understand your post correctly, after being on a FaceTime call for an hour the screen goes blank and the pointer turns into a beach ball. We'd like to help!
"If you need help with your connection or call quality
A slow or busy Wi-Fi network might cause issues with your FaceTime call. If you experience connection alerts or low-quality audio or video:
For more information check out this article: If FaceTime isn't working on your Mac
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
facetime bug MacBook Pro 2020
