replaced iPad Pro 12.9 2018 not more charging, again

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replaced iPad Pro 12.9 2018 not more charging, again

What is going on with the charging problems with iPads? It seams to me this becomes a general failure.

After 1 1/2 years my first iPad didnˋt charge any more. This was beginning October 2021. Lucky to have Apple Care, it was replaced by Apple. Some hours ago, the same problem with the replaced iPad. I made the whole procedure again. Changing cable, changing power source and reset. Same again. No charging symbol and charging. The last message about charging, I got during connection on my Macbook pro - not charging. Ok, maybe the USB is to weak. But after I connected a USB-C Stick, it wasn't regoniced and than not more loading.

Now, I'm worry and frustraded. I have to contact Apple again.

Somebody found out, what is happen? Is it a hardware or software problem?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Nov 17, 2021 2:40 AM

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LotusPilot

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Nov 17, 2021 2:58 AM in response to 0815MT68

These support pages should help with troubleshooting:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.

If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

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replaced iPad Pro 12.9 2018 not more charging, again

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