Level 1

14 points

Bluetooth earbuds mic stops working after a few minutes

Hi all,

Recently my Galaxy Buds+ Plus mic has had issues on my Mac OS Monterey laptop. The sound works perfectly, but when I join zoom or google meet calls, the mic will work for the first few minutes then stop working. The sound still works fine, though. I've checked and the input mic is set correctly in the settings. It's been ongoing for weeks, and in some rare cases, the mic will work for an entire 30 minute call.

I also use these earbuds with my Android (Pixel 3) and the mic works fine on calls. So I think the issue is likely with Mac.

I've tried resetting my earbuds through the wearables android app, updating the firmware, disconnecting and forgetting the buds from my mac and repairing, turning bluetooth on and off on my laptop, and restarting my laptop.

I even tried using my older generation Galaxy Buds, but the same thing happens. I don't own any wired headphones to test or use as a backup.

Maybe this is related to the recent Mac OS Monterey update? It was around that time that the problem started, but I'm not sure exactly.

I'd love some help, thank you!

MacBook Pro 15″, macOS 10.15

Posted on Nov 17, 2021 8:08 AM

Top-ranking reply

mlennox22

Level 1

8 points

Posted on Mar 4, 2022 2:28 PM

There is a potential solution: Check your Sound settings, Input, and look at the input volume for your BT earbuds. I was in a Zoom meeting and I saw that the mic volume decreased almost to ZERO. Hence, nobody could hear me. As soon as I increased the mic volume, everything was OK. This happened while I was in the meeting.

I solved the issue (at least with Zoom) by turning off the "Automatically adjust microphone volume" in Zoom Settings -> Audio.

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34 replies

Feb 7, 2022 8:11 AM in response to luke_94

Any solution for this, or a separate community item? I also have mouse lag when using my buds+ on a new Macbook Pro (M1 Pro with 12.2).

On my old Macbook Pro, after I upgraded to macOS 12, my mic on my Buds+ stopped working after a couple of minutes of use. Same issue that everyone else is having here. Then I upgraded the hardware, and the mic is working fine on the new Macbook Pro (M1), but now the mouse lags and jitters all over the screen when using both mouse & buds+.

Dec 26, 2021 11:57 AM in response to brandt179

Same issue here since I updated my Macbook Air 2020 M1 to Monterey recently.

brandt179 Author

Level 1

14 points

Nov 18, 2021 6:26 PM in response to Brittany1416

Thanks for your help.

No errors appear prior to when the mic stops working
Mac OS v12.0.1
Yes, I've done all the steps in this link and they did not help.
It happens when using both Zoom and Google Meet. I haven't tried any other applications that use the mic on my mac.

luke_94

Level 1

8 points

Dec 6, 2021 5:49 AM in response to brandt179

I'm having a different, but similar issue with my Galaxy Buds+ on macOS Monterey.

When I connect my earphones and open Zoom/Meet/any video calling application, my Bluetooth Mouse begins to lag uncontrollably. It gets better after I turn the mouse off/on but still lags slightly until I disconnect my buds.

Feb 9, 2022 1:26 PM in response to brandt179

Mine is a little different.

When i am on a Zoom (often) and I decide to put in my Galaxy buds plus because I forgot to before the video conference, I can't hear anything and no one can hear me.

I check the sound settings and even those are put in place correctly. I just can't hear anything AND it happens a lot while I'm on phone calls.

It's driving me crazy and I can't figure it out... Also using the Monterey latest update.

Josue17

Level 1

10 points

Apr 19, 2022 1:25 AM in response to brandt179

I am having the same issue. It seems crazy that after this was reported like 6 months ago there is still no proper fix? It just cuts out the microphone on my galaxy buds and then you have no real way around it. I tried with the work around Chrome extension someone mentioned and that seems to work sometimes but not everytime.

Any ideas when this will be rectified??

brandt179 Author

Level 1

14 points

Nov 20, 2021 9:26 AM in response to Brittany1416

Hi,

Both applications, zoom and my web browser, are up to date, and so is my mac.
No, the applications do not stop responding when the mic stops working. Everything works perfectly except the mic.

Nov 22, 2021 4:15 PM in response to Brittany1416

I am having the exact same issue here. all systems updated, no error messages, just the mic stopping working. Please let me know if you a find a way to fix it.

Dec 22, 2021 12:25 AM in response to brandt179

I got the exact same problem with my Galaxy Buds+ after updating to Monterey. Would be great to see this fixes asap.

Dec 22, 2021 8:56 PM in response to brandt179

I have exactly the same problem, super annoyed :(

jomaleda

Level 1

8 points

Feb 3, 2022 2:06 AM in response to brandt179

I updated to Monterey yesterday and have the exact problem, very annoying.

Feb 4, 2022 4:21 AM in response to brandt179

The same Issue here MacBook Air M1, Samsung Galaxy Buds+. Immediately after upgrade to Monterey. Can somebody find a solution? It's very unprofessional. I've tried everything.

Feb 8, 2022 1:58 PM in response to brandt179

I have the exact same issue, galaxy buds used to work fine prior the update to macOS Monterrey, now the mic stops working after 3 minutes when I'm on a call independently of the platform used

Mar 4, 2022 11:04 AM in response to brandt179

Just want to add my name to the list of people having this problem in the hope that Apple finds a solution soon.

Mar 8, 2022 7:11 AM in response to luke_94

I have the exact same issue :( . With my Galaxy buds connected via bluetooth, my bluetooth mouse lags incredibly bad.

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Bluetooth earbuds mic stops working after a few minutes