MacBook Pro 2017 A1708 problem with 3rd party SSD

Hi guys,

Last Monday I upgraded my MacBook Pro’s 2017 A1708 SSD because the original one died. I purchased an OWC Aura Pro NT 240gb SSD because it was I think the most compatible and low cost solution I could think of. By the time I upgraded i’m experiencing the following problems.

My machine cannot execute a restart (I restart the MacBook and it takes about 30 seconds to boot back again and when it opens it displays a windows indicating that "My computer was restarted because of a problem")
When the machine is shut (with closed lid) I connect the power cord and I get no charging sound, when I open the lid in order for the Mac to boot to the OS I get a folder with a question mark.

Could you please advice a possible solution to these issues?

MacBook Pro 13″, macOS 12.0

Posted on Nov 19, 2021 10:36 AM

Similar questions

16 replies

Nov 21, 2021 3:26 PM in response to anastasios1984

anastasios1984 wrote:

• I installed the macOS in an external usb drive to test if this has to do with my recent SSD upgrade using OWC Aura Pro NT 240GB SSD.

What happened when you tried to install macOS to a USB drive?

As for the "ding" it is really hard to say what is going on or if it is abnormal. I have seen some of our organization's USB-C Macs not always "ding". One moment it will, then next time it won't. I've also seen some issues powering on a USB-C Mac after performing an SMC reset. The Apple USB-C laptops have some very odd behaviors which are not always consistent which makes troubleshooting them very difficult & frustrating. Case in point many times an Apple laptop will not power on at all until the charger is connected even when the battery has sufficient charge.

Try running the Apple Diagnostics. The diagnostic will most likely report an issue with the SSD since it is a third party SSD which is Ok. If you cannot run the diagnostics, then remove the SSD and try again. I think you will need to contact OWC tech support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro 2017 A1708 problem with 3rd party SSD