You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Udemy video black screen

I just purchased a course on Udemy and I can only see and hear the first video, all the other videos after the first one I can only hear it not see the actual video. I notice on the first video when I click on the little gear at the bottom I have options for video like 1080, 720 ect but on the rest of the videos I see Auto that had been selected and I am unable to deselect it. The first attachment is of the first video and the second attachment is of the other video that follows.


Posted on Nov 20, 2021 3:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2021 1:01 PM

I would say this is an Apple issue as when I unplugged the second monitor then I could see the video not sure what that has to do with anything but it worked and I am not happy that I would need to unplug a monitor just to view videos. I am sure my windows laptop I would have no issue with this. So Apple need an update on this.

Similar questions

3 replies
Question marked as Top-ranking reply

Nov 21, 2021 1:01 PM in response to ryane77

I would say this is an Apple issue as when I unplugged the second monitor then I could see the video not sure what that has to do with anything but it worked and I am not happy that I would need to unplug a monitor just to view videos. I am sure my windows laptop I would have no issue with this. So Apple need an update on this.

Nov 21, 2021 12:00 PM in response to noodles38

Hey there, and welcome to Apple Support Communities, noodles38.


We see that you're having some trouble playing a Udemy course. You'll likely need to speak with them for support, but we were able to find some resources that may be able to help.


Troubleshooting Video Issues on The Udemy Mobile App and How to Troubleshoot Audio & Video Issues may be able to help. If not, you'll want to reach out to the Udemy support team.


We hope this helps.

Udemy video black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.