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i just got this phone, to transfer all my stuff over from my iPhone 7 Plus, but it’s making me do a mandatory software update first. It’s been stuck on “downloading…” for nearly three hours now. I believe it’s attempting to download all my data from iCloud at the same time. What should I do?
[Re-Titled by Moderator]
iPhone 13 Pro
I am having the same problem with my iPhone 13 mini. It’s been 3 hours & it’s still on the spinning wheel on the Software Update page & I haven’t figured out what I should do after reading this post it sounds like everyone is having the same problem but what happened?? What did y’all do? Did you restart your phone or keep waiting on the software update page to change?
Restarting the new iPhone is actually the correct procedure.
I had to restart twice to complete my new iPhone 13 Pro Max a few weeks ago.
How do u update the software without doing anything else? The phone goes straight to the setup options. Help!?!?
I had the same issue -- stuck on iOS update. I simply plugged the phone into a charger and the update resumed and completed.
the I phone 13 has frozen on an update cannot turn off or change anything tried pressing all buttons without success literally frozen frozen screen any body any ideas please
Go into setting and reset your phone to defaults. Then go back transferring from your old phone. That worked for me, aafter I had updated the OS.
This post, signed as Apple recommended is not helpful at all. The problem is on Apples side and definitely not on the speed of our wi-fi connection.
I am also stuck in same situation for last 2 hours. It asked me to connect to Wi-Fi and now Wi-Fi is gone and I am on cellular network. The phone is stuck. What to do ?
This worked for me. It is nuts that it requires a work around to get out of an endless loop.
New iPhone 13 stuck on software update
