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Can't connect to YouTube app with Cellular Data

The issue started around August, and despite updating the YouTube app several times since (and re-installing too), the issue persists.



Everything works normal on Wi-Fi connection, and this is the only time I had this problem. I have an iPhone 8 with iOS 14.8.1, but consider updating to iOS 15. Any and all help would be much appreciated!

iPhone 8, iOS 14

Posted on Nov 21, 2021 5:49 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2021 7:10 AM

Hello luciano_6,


Welcome to Apple Support Communities! We understand YouTube will not work using cellular data. We're happy to assist you with this.


It's always good to keep your iPhone updated. Apple's updates contain software that is crucial to the operation of your iPhone. Let's go ahead and make sure you have a current backup of your iPhone and update it: Update your iPhone, iPad, or iPod touch - Apple Support

Also, make sure Cellular data is turned on in Settings > Cellular > YouTube.



Best Regards.

2 replies
Question marked as Top-ranking reply

Nov 22, 2021 7:10 AM in response to luciano_6

Hello luciano_6,


Welcome to Apple Support Communities! We understand YouTube will not work using cellular data. We're happy to assist you with this.


It's always good to keep your iPhone updated. Apple's updates contain software that is crucial to the operation of your iPhone. Let's go ahead and make sure you have a current backup of your iPhone and update it: Update your iPhone, iPad, or iPod touch - Apple Support

Also, make sure Cellular data is turned on in Settings > Cellular > YouTube.



Best Regards.

Can't connect to YouTube app with Cellular Data

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