You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac OS Monterey does not recognize Garmin devices

Mac OS Monterey will not recognize my Garmin BMW Navigator VI (USB-C to Micro-USB) or my Edge 510 (USB-C to Mini-USB). It passes power to both devices, but does not recognize them. Both work fine on the same system with Mac OS Big Sur 11.6.  I have tried new dedicated USB-C to Micro/Mini USB cables and USB-C to USB3 adaptors with the old cables. Same cables on another MacBook Pro with Big Sur 11.6 work fine.

MacBook Pro (2020 and later)

Posted on Nov 21, 2021 12:22 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2021 8:52 AM

Update - a user in the Gamin forum posted this solution from Garmin, which also worked for me:


Garmin BaseCamp Not Detecting Devices on Mac Catalina 10.15 or Big Sur 11.0 and Newer


This solved my problem also. I needed to repeat the process for both Gamin Express, for the Edge 510 to be recognized, and for Basecamp, for the BMW Navigator to be recognized. 

Similar questions

5 replies
Question marked as Top-ranking reply

Nov 23, 2021 8:52 AM in response to ajh_

Update - a user in the Gamin forum posted this solution from Garmin, which also worked for me:


Garmin BaseCamp Not Detecting Devices on Mac Catalina 10.15 or Big Sur 11.0 and Newer


This solved my problem also. I needed to repeat the process for both Gamin Express, for the Edge 510 to be recognized, and for Basecamp, for the BMW Navigator to be recognized. 

Nov 21, 2021 1:55 PM in response to lllaass

Thanks for the response.


Yes, USB-3 flash drives work, connected to USB-C through an adapter. Also, my G-Drive works, connected in either of these configs:

1) G-Drive USB-C port connected via USB-C cable to Macbook Pro16 USB-C port

2) G-Drive USB-C port connected via USB-C cable on G-Drive end to USB-3/USB-C adapter to MacbookPro16 USB-C port


Booted in safe mode, and Garmin is still not recognized through Micro-USB to USB-C port, although it still passes power to the device.

Mac OS Monterey does not recognize Garmin devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.