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Samsung T5 SSD will not erase

Samsung T5 SSD will not erase using disc utility on M1 mac pro.

I did the following and got an error message. I did use the soft ware "protection" package on the disc.


1. Log onto your Mac and Plug in your Samsung T5.

2. Start Disk Utility.

3. Look for your Samsung T5 in Disk Utility.

4. Pick your Samsung T5 in Disk Utility. And then Erase.

5. Put in a Name for your Samsung T5. . Choose Mac OS Extended (Journaled) for Format. And GUID Partition Map for Scheme.

6. Then click on Erase.

Posted on Nov 21, 2021 11:37 AM

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Posted on Nov 23, 2021 2:29 PM

Success with the T5!!

I talked to Samsung - micro-memory section. They were v helpful.

I got hold of a windows machine and downloaded the windows soft ware. Then with my disc plugged into the computer I entered my disc password into the software window. This allowed me to DISABLE the software lock. Then I needed to put my disc PW in again. Ejected the disc.

I then connected the T5 to my Mac - Mac pro 13" OS 12.1. Formatted it using GUID partition and MacOS Extended (Journaled). Then backed up the Mac using Time Machine. Perfect!!!


Thanks to everyone for their help. And especially the folks at Samsung.


8 replies
Question marked as Top-ranking reply

Nov 23, 2021 2:29 PM in response to somersetshire

Success with the T5!!

I talked to Samsung - micro-memory section. They were v helpful.

I got hold of a windows machine and downloaded the windows soft ware. Then with my disc plugged into the computer I entered my disc password into the software window. This allowed me to DISABLE the software lock. Then I needed to put my disc PW in again. Ejected the disc.

I then connected the T5 to my Mac - Mac pro 13" OS 12.1. Formatted it using GUID partition and MacOS Extended (Journaled). Then backed up the Mac using Time Machine. Perfect!!!


Thanks to everyone for their help. And especially the folks at Samsung.


Nov 21, 2021 4:33 PM in response to somersetshire

If you are using the Samsung proprietary software to manage the drive, then perhaps that software is either locking the drive or it is encrypting the drive. Make sure the Samsung software does not have a lock on the drive and if the drive is encrypted, then make sure the drive encryption is unlocked before you attempt to erase the drive. It is best to have the Samsung software reset the drive's settings to default and to disable encryption if encryption is currently enabled. Then uninstall the Samsung software by following the developer's instructions. If you want the drive to be encrypted, then you can have macOS encrypt the drive or you can use VeraCrypt a third party app with cross-platform support. If the external drive supports hardware encryption, that is a nice feature, but relying on a proprietary app to control it is risky.


Within Disk Utility click "View" and select "Show All Devices" so that the physical drives appear on the left pane of Disk Utility. Select the physical drive and erase it as you described: GUID partition and MacOS Extended (Journaled).


If you still get an error, then immediately try to erase the whole physical drive again. I've encountered some scenarios where the first attempt to erase a drive will fail, but the second attempt will succeed. I have no idea why.



Nov 21, 2021 6:58 PM in response to somersetshire

Thanks for the reply.


I originally used the T5 in a MB Air. I had a Samsung password for it. The Air died and I had a terrible time trying to get the disc to back up on to my new MB pro M1. The local genius bar saved me. Now I am trying to use the same disc to back up using Time machine. But I can not format it. I do not know how to use the Samsung software etc. I am under the impression that I did not need it and could format the T5 through disc utility and be good to go.

Nov 21, 2021 7:28 PM in response to somersetshire

somersetshire wrote:

Thanks for the reply.

I originally used the T5 in a MB Air. I had a Samsung password for it.

This tells me the Samsung drive is most likely hardware encrypted or at least locked by the Samsung software. Once you use the Samsung software to disable the lock or disable the hardware encryption, then you should be able to use Disk Utility to erase the drive as described in my other post and use the Samsung drive as a TM backup drive. Although if you are using this a TM drive for an M1 Mac, then you will most likely need to erase the drive as GUID partition and APFS (top option) since I believe macOS 11.x+ now prefers to use the APFS file system for TM.


I've never used the Samsung T5 SSD nor used the Samsung software so I cannot really advise you on specifics here. Maybe you will need to use an older Intel Mac or a Windows PC where you can actually install & use the Samsung proprietary software to disable the hardware encryption on the Samsung SSD.

Nov 22, 2021 3:54 PM in response to somersetshire

Here is a link to the Samsung T5 SSD user's guide:

https://www.samsung.com/semiconductor/global.semi.static/Samsung_Portable_SSD_T5_User_Manual_English_1.2.pdf


Here is the general product page which also includes access to the Samsung proprietary software:

https://www.samsung.com/semiconductor/minisite/ssd/product/portable/t5/


I believe beginning with Big Sur macOS now prefers to have TM drives formatted as GUID partition and APFS (top option). Sorry, but I cannot find any current Apple articles with the details since it appears Apple has removed any easy to find references to the preferred file system for a TM backup drive. The closest reference I have found is that TM will prompt you to erase the drive if necessary. Personally I try to avoid the APFS file system when possible since it seems to become corrupted so easily and cannot be repaired by First Aid, but I think APFS is what you should probably use as Apple may force it on you at some point if it is not already forced on you when creating a new backup drive.


Samsung T5 SSD will not erase

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