I read article https://support.apple.com/en-us/HT201624 and it's not clear what vintage means.
So what does it mean? Being that I live in the U.S. and have a "vintage" mac, can I get hardware support or not? And if not, what happens at 7 years when it becomes obsolete?
So we've got three periods:
What distinguishes them?
betaneptune wrote:
The what's the difference between 5-7 years and 7+ years?
betaneptune wrote:
The what's the difference between 5-7 years and 7+ years?
dialabrain wrote:
pokey b wrote:
You can always get repairs on a 5+ years old Mac at an Apple Approved Service Provider. To find one you can start at this page.
No…
"Apple discontinues all hardware service for obsolete products, with the sole exception of Mac notebooks that are eligible for an additional battery-only repair period. Service providers cannot order parts for obsolete products.
The what's the difference between 5-7 years and 7+ years?
+1 to that, there may be exceptions but hardware repair and service is standard across the board for any product for not officially obsolete.
Vintage and obsolete Apple products on MacRumors
Obtaining service for your Apple product after an expired warranty - Apple Support
What Happens When Your Apple Products Become 'Vintage' or 'Obsolete?' (lifehacker.com)
Here's What Apple Actually Means by 'Vintage' and 'Obsolete' Products (idropnews.com)
more
pokey b wrote:
You can always get repairs on a 5+ years old Mac at an Apple Approved Service Provider. To find one you can start at this page.
No…
"Apple discontinues all hardware service for obsolete products, with the sole exception of Mac notebooks that are eligible for an additional battery-only repair period. Service providers cannot order parts for obsolete products.
Hmm, not my understanding. Certainly some Apple specific parts Apple will not / may not supply, a fair number of common repairs include HD replacements and such, and those can be sourced from a number of vendors. Doesn't hurt to try if you really want to save the old beast.
Rudegar wrote:
Vintage and obsolete Apple products on MacRumors
Obtaining service for your Apple product after an expired warranty - Apple Support
What Happens When Your Apple Products Become 'Vintage' or 'Obsolete?' (lifehacker.com)
How Apple Decides Which Products Are ‘Vintage’ and ‘Obsolete’ | by Maddie Stone | OneZero (medium.com)
Here's What Apple Actually Means by 'Vintage' and 'Obsolete' Products (idropnews.com)
more
apple Vintage vs. Obsolete - Google-
Thanks!
I was reading the Apple support article and it suggested I go to this site. Short-circuited my brain going to Google. Also I bet I get more reliable answers here!
Ah, so vintage means iffy repair and obsolete means bye-bye.
The second one listed is the one from Apple I already read and was the impetus of this question.
Wow. I have a 16-year-old car and can still get it repaired. But a 5-year-old Mac?
Tech tip: Bring up the dock. Use the L/R arrow keys to select an icon. Hold down the Opt key and use the L/R arrow keys to move the icon among the other icons, putting it in a new place!
Another tech tip: In the Finder, use Opt-Up-arrow and Opt-Down-arrow to go to the top or bottom of a list in list view, respectively. This also works on other lists like menus, mail list, and more. For some lists you can type the first few chars to go to the item you want. (Sometimes you first have to click somewhere in the list to move the keyboard focus to it.)
hcsitas wrote:
What year and model?
Retina 5K, 27-inch, Late 2014
Hardware wise it seems to be working fine now except that I think it needs a good dusting inside, as the fan(s) come on more often than before. But I don't want to buy a new one yet. I still need to finish converting my videos in JPEG-A and other formats that won't work past Mojave. So this is for planning purposes.
pokey b wrote:
Neither can I.
You're welcome to point out where Apple states an AASP will repair obsolete Apple products with third-party hardware after 7 years.
Obtaining service for your Apple product after an expired warranty - Apple Support
pokey b wrote:
I meant "I can't help what I think I understand." But, try buying an Apple brand HD, or Apple brand RAM, or Apple brand thermocouple (as supplied by OWC).
Sorry but I'm apparently wasting my time here. Tell users what you like.
What year and model?
You can always get repairs on a 5+ years old Mac at an Apple Approved Service Provider. To find one you can start at this page.
pokey b wrote:
Hmm, not my understanding.
I can't help what you think you understand.
Neither can I.
db - this isn’t true. There is no such year rule.
What's the difference between vintage and obsolete Apple hardware outside of France?
