Annoying popup message in Iphone12 mini

Hi..


My iphone 12 mini frequently displays a popup warning from facetime and imessage "Your network provider may charge for SMS messages used to activate facetime". it is very annoying. Please help... thanks


Posted on Nov 22, 2021 7:33 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2021 8:29 AM

You're welcome. If it happens again and you are not going to use iMessage and FaceTime, see this information from another ASC User, Lawrence Finch.


Stop iMessage & FaceTime SMS to servers in UK


So, for FaceTime in Settings/FaceTime first turn it on if it is off, then tap on the Apple ID and sign out.

For iMessage, Settings/Messages, turn it on if it is off, then tap on Send & Receive, the Apple ID, and sign out.

You have to actually log out of FaceTime and iMessage; just turning them off doesn’t work (it actually makes the problem worse, as the phone continues to say “hi, I’m off the air for now."

5 replies
Question marked as Top-ranking reply

Nov 23, 2021 8:29 AM in response to halim1103

You're welcome. If it happens again and you are not going to use iMessage and FaceTime, see this information from another ASC User, Lawrence Finch.


Stop iMessage & FaceTime SMS to servers in UK


So, for FaceTime in Settings/FaceTime first turn it on if it is off, then tap on the Apple ID and sign out.

For iMessage, Settings/Messages, turn it on if it is off, then tap on Send & Receive, the Apple ID, and sign out.

You have to actually log out of FaceTime and iMessage; just turning them off doesn’t work (it actually makes the problem worse, as the phone continues to say “hi, I’m off the air for now."

Nov 22, 2021 7:39 PM in response to halim1103

That sounds like you have not completed activation of iMessage and FaceTime. It would appear that your phone is still trying to contact the activation server, which is located in the UK, so your carrier my charge for international SMS. Is your carrier an approved Apple Carrier? They generally do not charge for the activation SMS. Check to see if iMessage and FaceTime are turned on and activated.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Annoying popup message in Iphone12 mini

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.