My phone won’t connect to the printer with AirPrint

how do I connect to AirPrint?

My phone won’t connect to the printer

Posted on Nov 23, 2021 5:57 AM

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1 reply

bbesspete

Community Specialist

Nov 24, 2021 7:20 AM in response to kathyfromqueens

Hello, kathyfromqueens.

Thanks for posting in Apple Support Communities. We understand that you are unable to AirPrint from your iPhone because you cannot connect to the printer.

Has AirPrint worked before? Is your printer AirPrint compatible? About AirPrint - Apple Support

Do you get an error message when you try to connect to the printer, or is the printer not showing up in the list of available printers?

Are your printer and iPhone on the same network? If you have multiple bands in your Wi-Fi network (2.4GHz, 5GHz) make sure both devices are on the same one.

Then, try these steps: Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support

Let us know if this helps! Take care.

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My phone won’t connect to the printer with AirPrint

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