Airplay Video to New Samsung TV Keeps Stopping

I have a brand new Samsung Q60A 2021 Smart TV which supports Airplay but I'm having disconnection issues from my iPhone 12


TV and Phone set up on same network. Phone and TV set to allow/discover devices on same network


Try to send video to TV. I get the Airplay setting on the TV prompting for a code which is set to first time only. I enter the code on the phone and the video starts to play fine. But it will then randomly disconnect and TV shows the AirPlay screen again. Sometime this is after a minute or sometimes up to 10 mins. If I resume the video on the phone it starts from the beginning.


Powered off/on and Reset the Router

Powered off/on and Reset the TV

Reconnected the phone to TV again

Set Up AirPlay code again


Still have the same issue. Nothing else using the Network at the time, one other devices connected (printer)


Photo's and Screen Mirroring seem to work fine, just video having issues.


Any Suggestions? Samsung Support contacted and they're saying it's an Apple issue.

iPhone 12, iOS 15

Posted on Nov 24, 2021 3:07 AM

Reply

Similar questions

3 replies

Nov 25, 2021 6:56 AM in response to alma1090

Thanks for the reply. I’ve done all that your document suggests already but I still have the issue


TV is brand new 2021 model listed as compatible.


both devices are fully up to date software wise.


I’ve reset everything, rebooted everything. I have no restrictions on. Reconnected everything


video playback still gets randomly cut off /disconnected and the tv throws me back to the AirPlay screen. If I resume the video it starts from the beginning which is highly annoying.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airplay Video to New Samsung TV Keeps Stopping

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.