I have Order that was paid by gift card

The order was not completed for somehow and the refund was issued to my apple account

how can I reverse it or issue a new gift card from my apple balance?

Posted on Nov 24, 2021 4:40 AM

Reply
1 reply

Nov 24, 2021 8:49 AM in response to Moftah1965

Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - https://support.apple.com/HT202359 -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


A Community Specialist in this topic --> https://discussions.apple.com/thread/253337931 recommends contacting Apple about your options:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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I have Order that was paid by gift card

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