How do I verify my battery

My iPhone states it cannot verify my battery. How can I fix this?

Posted on Nov 24, 2021 6:31 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2021 8:22 AM

Hello Shannonmc76,


Thank you for using Apple Support Communities. Based on your post, your iPhone can't verify the battery. We'll certainly do our best to assist with this.


You came from the best resource for this question: About genuine iPhone batteries


It states, "You will see a notification on your lock screen for the first 4 days that you use your device, and in the Settings app for 15 days. After that period, you can find the notification by going to Settings > Battery > Battery Health."


We'd recommend to go to Settings > Battery > Battery Health to see the current capacity. If it's 80% or lower, then we'd suggest bringing it in for a replacement: iPhone Battery & Power Repair


Even if the capacity is higher than 80%, but you're not sure if it's been repaired in the past or the part in the repair was legitimate, then you can bring it in to Apple for an inspection.


Get prepared for your visit: Get your iPhone, iPad, or iPod touch ready for service


Select your region and search nearby for locations: Find Locations


Due to the current conditions around the world, some stores may have limited hours or appointment times. They also may require specific things to visit them (Such as, scheduling an appointment, wearing a mask, calling to check-in, etc.).


Hoping this helps out, take care.

1 reply
Question marked as Top-ranking reply

Nov 25, 2021 8:22 AM in response to Shannonmc76

Hello Shannonmc76,


Thank you for using Apple Support Communities. Based on your post, your iPhone can't verify the battery. We'll certainly do our best to assist with this.


You came from the best resource for this question: About genuine iPhone batteries


It states, "You will see a notification on your lock screen for the first 4 days that you use your device, and in the Settings app for 15 days. After that period, you can find the notification by going to Settings > Battery > Battery Health."


We'd recommend to go to Settings > Battery > Battery Health to see the current capacity. If it's 80% or lower, then we'd suggest bringing it in for a replacement: iPhone Battery & Power Repair


Even if the capacity is higher than 80%, but you're not sure if it's been repaired in the past or the part in the repair was legitimate, then you can bring it in to Apple for an inspection.


Get prepared for your visit: Get your iPhone, iPad, or iPod touch ready for service


Select your region and search nearby for locations: Find Locations


Due to the current conditions around the world, some stores may have limited hours or appointment times. They also may require specific things to visit them (Such as, scheduling an appointment, wearing a mask, calling to check-in, etc.).


Hoping this helps out, take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I verify my battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.