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Level 1

36 points

Tracking number is not working

I received notification stating that my MacBook Pro is shipped and provided me with tracking number of UPS, but this is the 3rd day and still my tracking number is not working.

UPS website says:

"We could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please check your information."

and Apple says: They have no information where my package is.

does anyone know when exactly tracking number start working? I assume tracking number is not scanned by UPS and that's why they have no information, but then why apple tells me that my package is shipped and provided me with tracking number which contain no info?

MacBook Pro (2020 and later)

Posted on Nov 24, 2021 7:42 AM

Best reply

J16p Author

Level 1

36 points

Posted on Nov 25, 2021 6:41 AM

Yeah, but Apple told me to wait till Dec 1 which is suppose to be delivery date....they just don't know what happen to tracking number or they can't pass the message to their shipping department. It's kinda useless they provided tracking number that doesn't work. Didn't expected something like this from such a big company like Apple.

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Tracking number is not working

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