Display auto touch/ Ghost touch

Question

Level 1

5 points

Display auto touch/ Ghost touch

I've an iphone xs 256gb..the display was changed and had no true tone but it was an original genuine display when i bought it..So one day i accidently dropped it and broke my back glass shell...After 2 or 3 months i started noticing my display was auto touching like the 'ghost touch' they say..So i got it replaced with another original iphone xs display again..... after 3 or 4 days my phone started that ghost touch yet again..it is currently running on ios 15.1..Please can someone help me..Is it a display problem or hardware problem

Posted on Nov 25, 2021 8:54 AM

Reply

Answer 1

ChrisJ4203

Level 10

236,297 points

Nov 25, 2021 9:08 AM in response to ahaad976

If Apple did not replace the screen, that could be the very reason you are having a problem. Since at this time Apple does not sell OEM displays, you wouldn't be able to use a genuine display. And at this point, Apple will not service the phone.

Reply

Answer 2

KiltedTim

Level 10

225,642 points

Nov 25, 2021 9:15 AM in response to ahaad976

Whether it's an OEM display or not isn't really relevant.

Apple won't touch that phone now that it's been tampered with. Your phone is unsupportable.

You'll have to live with it or buy a new phone.

Reply

Answer 3

ChrisJ4203

Level 10

236,297 points

Nov 25, 2021 10:32 AM in response to ahaad976

If they are experts, then have them stand behind their work and fix your device so that it works.

Reply

Answer 4

ahaad976 Author

Level 1

5 points

Nov 25, 2021 9:19 AM in response to KiltedTim

My question is like why the auto touch is happening!

i don't have apple centre here so the question of getting fixed from them is not even a question

I've spend a lot of money on this original display taken from another xs...if it was a cheap fake display then it would have been justifiable but what now..Is it a display problem,hardware problem or software problem?

Reply

Answer 5

ahaad976 Author

Level 1

5 points

Nov 25, 2021 9:24 AM in response to ChrisJ4203

Many people here are getting there display changed they are doing good but why is it happening with me?

it all started after ios 14.5 or 6 ig..the auto touch i'm talking bout..From those i've got the display changed are also very experts

Reply

Answer 6

ahaad976 Author

Level 1

5 points

Nov 25, 2021 9:16 AM in response to ChrisJ4203

the display which i am now using is taken from another iphone xs the display is original,genuine what so ever..And i don't have apple centre here where i live..

Reply

Answer 7

ChrisJ4203

Level 10

236,297 points

Nov 25, 2021 9:21 AM in response to ahaad976

Do you have an Authorized Apple Service Provider? They would have worked on the device, but if you opened it, like Tim said, your are on your own now.

Reply