New Asus monitor displays "out of range" error after Monterey upgrade-no picture! Help!

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Level 1

18 points

New Asus monitor displays "out of range" error after Monterey upgrade-no picture! Help!

I have a 13 inch 2020 MacBook Pro and I just bought a new Asus monitor which were perfectly working together until I stupidly upgraded from Big Sur to Monterey. Now the monitor is no longer working and instead is displaying a black screen with the message: "out of range." I researched this and no one seems to know how to fix this. Instead of waiting for Apple to fix this bug, can I uninstall Monterey without hurting the computer?

MacBook Pro 13″, macOS 12.0

Posted on Nov 26, 2021 8:37 AM

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Answer 1

lllaass

Level 10

210,513 points

Nov 29, 2021 12:33 PM in response to merle2222

To downgrade see:

manually download Monterey - Apple Community

When the screen says out of range, is there any setting you can change in the display preference for that monitor on your MacBook Pro screen?

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Answer 2

lllaass

Level 10

210,513 points

Nov 26, 2021 8:50 AM in response to merle2222

Does this happen in Safe Mode. That boot takes minutes and resolves many problems.

How to use safe mode on your Mac - Apple Support

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Answer 3

merle2222 Author

Level 1

18 points

Nov 29, 2021 7:55 PM in response to lllaass

The Apple support person did exactly that: he had me go through all of the resolutions until we got to the one that matched the monitor and Voilà, the picture appeared on the monitor once again! He was so patiently methodical with me I wish I had asked him his name so I could write a letter of commendation for him!

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Answer 4

merle2222 Author

Level 1

18 points

Nov 29, 2021 10:10 AM in response to merle2222

I just tried to boot up the computer in safe mode and the monitor still says "out of range". I did read that the problem might be that the Monterey is displaying a different resolution than the monitor can display. How do I check this out?

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