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I'm trying to make an in app purchase for first time, but give me an error message that my purchase cannot be completed from the payment screen. I've even tried a different payment method. Can someone explain why?
iPhone 7, iOS 14
You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, do this:
1. Click on this link --> https://support.apple.com/choose-country-region/media-services
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, do this:
1. Click on this link --> https://support.apple.com/choose-country-region/media-services
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
I'm trying to make an in app purchase for first time, but give me an error message that my purchase cannot be completed from the payment screen. I've even tried a different payment method. Can someone explain why?
