You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook won't update to macOS Monterey

I have a brand new MacBook Air I just bought yesterday. It will not update to the latest OS. It works for about 2-3 hours and then gives me an error message saying an error occurred. I've tried 3 times already. What can I do?

MacBook Air (2020 or later)

Posted on Nov 27, 2021 5:29 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2021 5:54 AM

FWIW, Monterey requires 26GBs of available space to install. You might want to try again while in Safe Mode.

How to use safe mode on your Mac - Apple Support

5 replies

Nov 27, 2021 6:38 AM in response to zrsirios

Follow the advise from the above first and only then explore the below >>


There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


5 - Running behind a VPN which may increase Packet losses


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router

MacBook won't update to macOS Monterey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.