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Frame rate dropping while watching Netflix?

There is significant drop in frame rates in watching videos on Netflix or Amazon prime even though I have downloaded. Making it unwatchable. Using iPhone 12 and iOS 15.1.1

iPhone 12, iOS 15

Posted on Nov 27, 2021 10:13 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2021 10:18 PM

What type of connection are you using, IE. WiFi or cellular?


Try a forced restart.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


https://support.apple.com/en-in/guide/iphone/iph8903c3ee6/ios


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7 replies
Question marked as Top-ranking reply

Nov 27, 2021 10:18 PM in response to chiragfromhubli

What type of connection are you using, IE. WiFi or cellular?


Try a forced restart.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


https://support.apple.com/en-in/guide/iphone/iph8903c3ee6/ios


Nov 27, 2021 10:20 PM in response to chiragfromhubli

I am ruling out any connection issues because you are playing videos from downloaded content (Netflix and Amazon). There should not be any frame drops when watching right from the stored content. You already know this.

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Frame rate dropping while watching Netflix?

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