MacBook Pro keyboard not working

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MacBook Pro keyboard not working

Greetings,

My MacBook pro-2017 model keyboard has sopped working since morning. I don't know what happened, to it. While logging in, I got stuck, since I couldn't type anything. The keyboard doesn't respond at all. I then used an external keyboard, for the rest of my use. Tried restarting several times, resetting the PRAM and SMC. Still no use. Checked the accessibility and keyboard settings in system preferences, everything was normal according to some tips, which I referred from the internet.

Please give me some solutions, on how to solve the issues.

MacBook Pro 15″, macOS 12.0

Posted on Nov 28, 2021 8:41 AM

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Answer 1

Nov 29, 2021 8:26 AM in response to lifegoesonandon

Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:

Letters or characters repeat unexpectedly
Letters or characters do not appear
Key(s) feel "sticky" or do not respond in a consistent manner

Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.

https://support.apple.com/en-in/keyboard-service-program-for-mac-notebooks

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MacBook Pro keyboard not working

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