select and upload file not working across the board

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select and upload file not working across the board

This is so subtle and so wierd. It's like experiencing a broken trackpad but it's not a broken trackpad. My computer is brand new and making a selection on any interface works fine 100% of the time with the exception of when I want to upload a file to the internet on any interface.

It doesn't matter what service I am accessing, if there is an upload button to add a profile picture, a photo, or a file, the button will 'click' and nothing will happen like the function script and the button have become disconnected. But they have not!

Why on earth is this happening and what can I do about it? It happens 80% of the time. In other words it happens most of the time but the 10% of the time I can upload data makes me feel like I am going mad.

I am using a chrome browser.

MacBook Pro 13″, macOS 11.6

Posted on Nov 30, 2021 12:03 AM

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Answer 1

Nov 30, 2021 9:28 AM in response to lindenlime

Hello, lindenlime.

Sorry that you're having this trouble with your Mac.

If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support

Safe mode disables loading third-party drivers, forces the OS to clear certain caches and logs and does other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.

Does the problem persist while in Safe mode?

Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

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select and upload file not working across the board

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