⌘⇧S (Command + Shift + S)- not working

Following a clean install of macOS Monterey I cannot use the keyboard shortcut for 'Save As…' in Microsoft Office and Apple Pages. Both use ⌘⇧S (Command + Shift + S)


All other keyboard shortcuts are still working fine.


However, it does not work. I need to click on the menu item with the mouse to make it work.

I noticed it first on Microsoft Word, and called their help desk. They kindly showed me that the problem was also there on Pages, and that makes it an Apple problem.


Anyone else got this?

Anyone got a fix?


Thanks




Posted on Nov 30, 2021 5:50 AM

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Question marked as Top-ranking reply

Posted on Nov 30, 2021 4:02 PM

What it sounds like is you want the OS to behave as it did for decades before Apple moved the keyboard shortcuts around starting in Lion.


a) Open the System Preferences. Click on Keyboard, then the Shortcuts tab.

b) Click on App Shortcuts in the left column, then click the + button below that.

c) This box will appear.



d) In Menu Title:, type Save As and then press Option+; to get a true ellipses. Do not type three periods.

e) Highlight the Keyboard Shortcut: field and press Command+Shift+S .

f: Click the Add button.


Close the System Preferences. Save As will now be Command+Shift+S in all apps.

36 replies
Question marked as Top-ranking reply

Nov 30, 2021 4:02 PM in response to Oidz

What it sounds like is you want the OS to behave as it did for decades before Apple moved the keyboard shortcuts around starting in Lion.


a) Open the System Preferences. Click on Keyboard, then the Shortcuts tab.

b) Click on App Shortcuts in the left column, then click the + button below that.

c) This box will appear.



d) In Menu Title:, type Save As and then press Option+; to get a true ellipses. Do not type three periods.

e) Highlight the Keyboard Shortcut: field and press Command+Shift+S .

f: Click the Add button.


Close the System Preferences. Save As will now be Command+Shift+S in all apps.

Nov 30, 2021 8:40 AM in response to Oidz

Have you ever created an ⇧⌘S keyboard shortcut for any Automator application or Quick Action, or in any other application in System Preferences > Keyboard > Shortcuts > App Shortcuts? Are you using Karabiner to remap keyboard keymaps or any other application that intercepts that keyboard shortcut? Is the current input source set to U.S. or is it on some other language such as ABC- Extended?

Dec 1, 2021 5:41 AM in response to Oidz

I created a new user, and ⇧⌘S key combination does work there. Does that help you in anyway? Clearly this is something to do with my actual user.

Yes, quite a bit, actually. It tells us the problem is specific to something in your main user account, and not the OS.


Restart to your normal account while holding down the Shift key so you startup in Safe Mode. Everything should work normally since only certain items are allowed to load. Assuming this works as expected, you need to find out what's loading in a normal startup that's interfering with the menu options.


You can start with EtreCheck. It's free to use. Run the app, then copy/paste the results back here. All personal info is automatically redacted from the report. We'll be able to see what processes are running and what may be lurking in the Daemon folders. Make sure to post the results into the extra info field as they're too long to post in the main editing window. Third icon from the bottom right of this editing panel.

Dec 1, 2021 1:04 AM in response to Oidz

Hi all … thank you for all these suggestions. I am currently on the other side of the world, so I apologise for the 'radio silence'.


  1. dialabrain - I confirm that "Enable Full Keyboard Access" is disabled
  2. dialabrain - Safe mode did not help, I still cannot get ⌘⇧S to work
  3. dialabrain - NVRAM, PRAM and SMC - as far as I can tell, Apple does not let you reset NVRAM or PRAM on M1 powered MacBook and SMC does not exist - is that correct?
  4. VikingOSX - I have not created an ⇧⌘S keyboard shortcut for any Automator application or Quick Action, or in any other application. I am not using Karabiner to remap keyboard keymaps
  5. VikingOSX - The current input is US (although you may be interested to know that I do sometimes use a different input source and still all the shortcuts work (except ⇧⌘S)
  6. Old Toad - Duplicate windows, or new tabs - I think this depends on how you set 'Prefer tabs' in the System Preference > General - and in any case the 'Duplicate' action works on my machine with the mouse, just not with the shortcut
  7. Kurt Lang - Not exactly. I am happy with how the OS behaves now. This is current and works on all my other machines. And it worked on this one until I installed Monterey. The issue is that the machine does not respond to the ⇧⌘S key combination. If I were to create a Shortcut as you suggest, it will be a problem, as different Apps use that combination for different menu items ('Duplicate' in Pages and 'Save As…' in Word). However, I tried it anyway, and the machine did not respond to the ⇧⌘S key combination.


So despite all your time, thoughts and ideas. We don't seem to have made any progress!


I created a new user, and ⇧⌘S key combination does work there. Does that help you in anyway? Clearly this is something to do with my actual user.


Many thanks

Nov 30, 2021 7:31 AM in response to Oidz

As far as Pages v11.2 on macOS 12.0.1 is concerned, the Duplicate command ⌘⇧S works correctly producing a duplicate of the currently open document with the word "copy" added to the name. LibreOffice Writer v7.2.3, in keeping with its Word clone nature, does not offer a duplicate menu item, and uses ⇧⌘S for Save As… For multi-platform distribution, it probably uses Qt, instead of Apple's Cocoa. The Qt library on the Mac attempts to map as much as possible to the Cocoa appearance.


Preview, with an open PDF document, will open a new window with the name "copy" appended to the filename when one uses the ⇧⌘S keyboard shortcut.


I am testing these on a 16-inch MacBook Pro M1 Pro running macOS 12.0.1.

Nov 30, 2021 7:11 AM in response to Oidz

Oidz wrote:

This means that
'Duplicate' in Pages, Preview and Pixelmator Pro is not working. ⌘⇧S is a standard keyboard for all of these. I am not attempting to change anything.

Yes, that's different than what I thought you were saying.


In Pixelmator Pro, "Duplicate" is command shift S. In Preview and Pages "command shift S" does create a duplicate for me.

Dec 2, 2021 3:19 PM in response to Oidz

There's quite a bit of unnecessary software going on here. These are from the list of stuff installed in the last 60 days. You may have already deleted some of them.


Displaperture - Eye candy that does nothing but add overhead to the system. I'd remove it.


CopyClip - Up to you. Lots of people like being able to get back to various clipboard grabs. But each one does take up more RAM as you go.


GetRate - Another app unnecessarily taking up system resources. You can get that information without an app here. Rates are updated every week.


Simple Antnotes - More unneeded software. Stickies is included with the OS and already does this.


Adblock Plus - I've tried this and found it both invasive and doesn't work all that well. K-Block! is a much better ad blocker. Not only that, you have both Adblock and Adblock Plus on your Mac. More than one of any ad blocker is trouble. Adblock Plus also caused at least one crash of Safari, as noted in the report.


ExpressVPN - Delete. Seriously. Unless you use a VPN for its actual purpose of communicating with an office server, it's useless. Public VPNs are anything but private.


Back to the top of the report to look at running processes.


There are just so many third party apps going. Any of them could be the problem. Slack, MagnetLauncher, HourLoginHelper, who knows. Start removing them a couple at a time and test to see if the menus go back to normal.


Delete Chrome. It's a known, massive resource hog. On top of that, from the moment you turn your Mac on to the time you turn it off, it is constantly sending anonymized data of your computer and web usage to Google's servers. Chrome doesn't even have to be running. The keystone agents


/Library/LaunchDaemons/google.keystone.agent.plist

/Library/LaunchDaemons/google.keystone.xpcservice.plist


do that by launching apps buried within the Chrome app, which load at startup. And then there's this.


We don't allow any software written by Google on our Macs. Not Chrome, Google Earth, or anything else. Google's real business is collecting marketing data. You are their unwilling and unpaid source for it when you use any of their junk. If Safari isn't a browser you care much for, try Firefox. If you have one, you do not need Chrome to access your Google account. You can do that from any browser.


Remove Chrome and its daemons. Never install it again.

Nov 30, 2021 6:21 AM in response to dialabrain

Thanks for taking the time to reply. You are right, in Pages 'Command + Option + Shift + S', does open a 'Save As…' dialog box, but I never use pages.


And I am still stuck with the fact that I cannot get ⌘⇧S to work in any app.


Although my main issue is with Microsoft Office - where I use 'Save As…' all the time.

In Pages, and in Preview, and in Pixelmator Pro … ⌘⇧S is 'Duplicate' … and that is not working in any Apple or 3rd-party app.


Can you help me get the ⌘⇧S key combination to work, irrespective of what it does in any particular app?

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⌘⇧S (Command + Shift + S)- not working

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