I have a few iOS devices in my house, and they all work fine on the wifi. My new Macbook Air M1 will connect to the WIFI in my house, but won't connect to the internet.

Question

Level 1

5 points

I have a few iOS devices in my house, and they all work fine on the wifi. My new Macbook Air M1 will connect to the WIFI in my house, but won't connect to the internet.

I just completed using the Migration Assistant to move files from my old iMac to my new Macbook Air. Since then, I cannot connect to the internet using WIFI on my Air. All my other iOS devices work fine.

I've done all the things I can do while searching on the web. I have:

Tried rebooting my server. All my other iOS devices still see the internet through my WIFI connection but my Air cannot.
Tried restarting my Air. Nothing
Changed my DNS to 8.8.8.8 and 8.8.4.4. Nothing.
Searched the Spectrum knowledge base to see if there is anything special I need to set up. Can't find anything.

Any ideas, short of taking this to the Genius Bar?

Thanks.

MacBook Air 13″, macOS 12.0

Posted on Dec 1, 2021 9:58 PM

Reply

Answer 1

TheLittles

Level 10

203,019 points

Dec 1, 2021 10:19 PM in response to oldtadpole

oldtadpole Said:

"I have a few iOS devices in my house, and they all work fine on the wifi. My new Macbook Air M1 will connect to the WIFI in my house, but won't connect to the internet."

-------

Troubleshooting Mac Wi-Fi:

A few thoughts to try...

I. Clear the Temporary Internet Files:

Cookies perform remembrance of certain site-entered data.
Cache keeps a snapshot of the last time you visited a site.
Go Here: Clear your browsing history in Safari on Mac - Apple Support

II. Restart your Router:

Power: off the router
Wait: 30 seconds
Power: It back on

III. Boot in Safe Mode:

In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use safe Mode on your Mac - Apple Support

IV. Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac.

V. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:

Reply