iPhone 13 pro Speaker Sound Issue

I just receive my Iphone13 and people on the other end are complaining that my phone is breaking up and they can barely hear me on speaker. Apple needs to fix this because this just recently started happening and it’s becoming annoying especially working from home. Please fixed it.

Last week I opened a dispute with my bank on the cc purchase for a item that has not worked properly from the beginning. I have a case number and I advise everyone reading this to do the same. That don’t care about customers. They only care about dollars.

Same problem with my iphone 13. Apple changed out the back of the phone after doing several test on the phone. I am a loss with this problem.. I have called ATT they say everything is good on their end. Sad thing is new phone has to last quite a few years!

Hi any update on this issue on how to fix it? Did reset, tested the mic using the camera and voice memo. It works fine.I only encounter this whenever I do video calls on speakerphone and regular calls on speakerphone and placing my phone upright. My voice is breaking whenever I speak consistently. I also tried teaching to apple support and thy seemed to be not aware of this issue, the did some remote thing and test from their end and said everything’s fine.Send help apple! :(

There is NO option for turning off noise cancelling on my iphone 13 pro under Settings,Accessibility,Audio visual.

There is only the following options:

Headphone Accommodations,

Background Sounds,

Mono Audio ,

Headphone Notifications,

Balance,

and Visual.

That's it.

I have done any of the suggested things to fix this problem. I use speaker every time I am on the phone as I have a problem with pain in my arms to hold the phone. I am also not going to buy earbuds just to fix this and always have them. Clearly Apple needs to fix this problem if so many people are upset by it. I cannot go exchange by phone because it took me too long to figure out it wasn’t me. It was the phone. Please please fix this! 😫—upset maybe ex iPhone user

I have had it with the speaker issue on this EXTREMELY expensive phone. I need to be able to use it, but I cannot reply on it. Apple needs to do something or they will lose this customer. I know that’s not much to them, but that’s 7 devices that won’t be Apple in my household

Same issue here, recently I had purchased iPhone 13 pro max for my wife, when she using loudspeaker i feel her sound is breaking/cutting, that’s why I am so frustrated.

Apple should fix it urgently or give us a proper guidance to resolve this issue…

Dear apple team

i purchased iPhone 13 on 28th June and reported distortions in top speaker sound while making calls normal or on speakers or on what’s app

took my iPhone to your apple service centre gurgaon Unicorn info system one horizon gurgaon. They just clean and gave me back my phone and saying no hardware issue they will keep the phone for 48 hrs and then also if problem persist then it will go to Bangalore.

I would like to say is that an Brand Apple service that in just a week your speakers are not working fine and I have give that phone to service. I would preferred to get replacement of phone rather than having it repaired. As because it will no other than a refurbished.

highly disappointed for being the first time customer of Apple

Unfortunately I am still having the same issue. My family and I have had 8 separate iPhones and this may be my last. I use my phone on speakerphone alot and it is useless as is right now. If not fixed I may need to replace with some other type of phone, something more reliable I guess

My son and I both have iPhone 13s and were having the same issue. This fix is what finally worked. How did you figure it out?

And does this mean that I am not connecting with 5G towers? (no problem if that is what that means)

I was reading through a bunch of other troubleshooting articles and just saw something somewhere that triggered the idea to try this. I honestly can’t even remember at this point, but I tried changing a few other settings but this is the one that fixed it. I’m glad it worked for you!

It means that your phone won’t go on 5g and instead will default to 4g/LTE. It’s such a bizarre bug. Hopefully someone from Apple sees this and can get a fix out. It’s pretty disappointing that Apple couldn’t figure this out when it’s been a common issue for more than 6 months.

It is, indeed, a bizarre bug! I am so glad you figured it out! Thank you! I am okay with connecting with 4G. As long as I have phone service, I am okay with it. I suspect, however, that Apple will experience connectivity problems in the near future if they don't fix this bug.

Thanks again!

July 2022 just bought iPhone 13 and the issue must still be prevalent because the speaker on FaceTime cuts in and out to the person I’m taking to. The speakers just sound horrible and low quality as well. Not happy with my purchase. Likely taking it back. Shame on Apple.

Hi, it still makes no sense to me, I don’t set my phone down, I hold it up as if I’m speaking into it (habit). Plus the person I call “can” hear me for the first 3 or 4 minutes, then it starts to cut out. According to this explanation, I should be cutting out immediately, correct?

Also, this is NOT happening to everyone with a 13, (and some 12’s, there are threads about it) it’s just a small percentage, yet we all have the microphones located in the same place, so how does that make sense? As you’ll see in these threads many people have taken them in and all the techs act as if it’s a situation they’ve never encountered before not as if it’s a known issue.

I moved my SIM card to my old iPhone 8 a couple of months ago and I’m not even using my 13, I got so sick of this.

I’m glad this is working for you, how long has it been? Other people have come up with solutions that “worked” and then return to these threads to say it’s happening again. I really hope that yours continues to work, but I’m honestly skeptical at this point, but thanks for sharing.

And my understanding is that Apple doesn’t read these forums so you’re shouting into the wilderness.