Photo booth videos are saving as corrupted/blank files.

Same issue with everyone else here!

Using a 2021 MBP M1, Monterey 12.6, built-in camera.

I recorded a few videos ranging from a few minutes to 40ish minutes, only one of they were showing up as 00:00 (image same as others). Super annoying as I really need the video, but cannot tell how to avoid this from happening! It doesn't happen every time but when it happens, there doesn't seem to be any way to tell during recording...During the recording it was all normal and I clicked stop (all pretty normally), and then it was corrupted when I checked the video.

I'm suspecting that one way to work around this issue is to 1. keep the laptop always plugged in and 2. make sure the screen doesn't go to sleep (not so sure...because my other videos were fine even when the screen went to sleep).

Need to hear Apple's solution!

UPDATE--

I contacted Apple support both over chat and over phone (after a long conversation over chat they told me this issue could only be resolved over phone, but then the first person who called me back actually did not know the issue at all and said they needed to transfer me to a different department...such a mess!).

After the end, they told me there's no way they could retrieve the content of such a corrupted file, and the only way I could do is to not use Photo Booth, but use QuickTime Player to record videos. They also said the engineers were aware of this issue and they might have an update....But my important video is gone and there is no solution at all on that...

I’ve been having the same issue on my MacBook. Have you found a solution other than repairing the videos afterwards?

I'm having the same problem too! PLEASE respond to me if someone found an actual solution thank you so much.

What's going on with this? I'm having the same issue and it's very frustrating. Some work, others don't. What is the fix Apple??

Hi, has someone managed to fix their video? this happened to me today and it is really annoying!

Apple please can you sort as a matter of urgency?

thank you

Thank you for analyzing the file.

I am running into the same thing on Monterrey 12.2.1

I'll open a case with apple support.

On an early 2015 Macbook Air. Since upgrading to Monterrey, I've been experiencing this probpem as well. When will a solution be provided via OS upgrade?

Mine has the same problem. Come on now!

I'm having same issue here. I already have lost several recordings... hope apple do something about this asap

I'm having the same issue. Any video that is longer than 40seconds. This has started happening since I updated to Monterey. Please let me know if someone has found a solution.

Michelle this problem isn't solved. There are many users experiencing the same thing after upgrading to Monterey and there isn't a way to fix it yet. Please help!

I'm on the phone with Apple support about this issue right now.

Did you ever get the videos back? Same thing has happened to me and I desperately need that video