Photo booth videos are saving as corrupted/blank files.

Hi! Has anyone found a solution yet? This happened to me today when I recorded something on my PhotoBooth on my new 2021 Macbook Pro (running on Monterey OS). Really urgent for me to recover this .MOV file as right now it's not even playing and any free website converter I upload it to, it just says "error". Please help Apple!

Omg…..same issue! Apple Support, this is a huge issue for your customers. I recorded using my photo booth video feature because I needed to reference the footage at a later date. The 2+ hrs of info on my video is critical to my success. It’s extremely disappointing that over a year later customers are still experiencing this issue with no resolve, support, or response from your team. You all should have at least disabled the video feature or sent an error message so we wouldn’t be misled that it actually works & we could have located a service that actually works. Now what are we suppose to do? When do you all plan to fix this issue? The lack of follow us is unsatisfactory. Please follow up ASAP.

Which repair mov service did you use?? I'm having the same issue :( All the repair services seem so sketchy suggesting VLC first and then offering their services as a "last resort". Definitely doesn't make me trust that any of them actually work. But I really need to recover the video I made. It's 47 minutes long, but showing up as 0:00 in PhotoBooth, Finder, and VLC. Any advice would be so appreciated!

I am on Monterey 12.3.1, MBP 16 inch 2021 M1 Max.

I recorded a 45 minute funeral talk today and the file is showing the same symptoms, 0 length, will not open, obviously this is devastating as we were going to share the video with friends and family who could not attend.

Tried video repair tools and they only can recover 25 minutes of unsynced video. I fear we may have lost it forever now because of this awful bug.

So frustrating. Not only I can't record simple photo booth videos on an expensive MPB M1 Max, but also I lost the chance to have some important stuff recorded, because the app was behaving normally while supposedly recording. Come on, Apple, it's been months since this was first reported, I can't believe it still is a thing. Here it seems to record only short videos. I used Wondershare Video Repair but it didn't quite work as the "repaired" version is totally messed up.

How is this not fixed yeeet

I now see there's 4 pages of heartache from disappointed users here and no official response. Says a lot! Too busy doing share buy backs to be bothered?

Geoff

Hi I‘ve got a brandnew Macbook Air M1 and I get the same error. In case I capture a video that exceed 2:30 or 3:00 the video stream will be broken. that got nothing to do with a corrupt disk, it‘s quite obvious that with so many people having that bug Photobooth must be broken.

Please fix it. Cheers, Alex

Has anyone been able to fix this ?

I've spent 5 days narrating my book The Semantics of i AM, while also videoing it through Photobooth with a green screen.

After completing 100 -150 pages of narration, I checked the videos. They were empty. That's an expensive redo!

Is my MacbookPro a commercial grade machine, and Apple? I see this problem is quite old.

Yet, nothings being done to resolve it. At least put out an advisory if the software is no longer fit for purpose and your engineers lack the skills to resolve this! I don't have the resources to just lose a week like this. We all have issues, but to leave these people hanging doen't say a lot for your conviction to excellence. The file info shows saved files are in the 100's of MB's

so the content is there. It's just seems that the resulting .mov file can't be played on any normally compatible player. VLC shows the duration as 00:00.

Do you have a resolution yet. If not, why not?

Kind Regards,

Geoff

I had this very same issue after upgrading to Monterey. Those recordings were related to my new project which after saving them turned out to be of 00:00 time in an unplayable format of MOV.

I then repaired the videos using a video repair tool that cost me some extra bucks but in the end, I was able to repair them and used them significantly in a playable format.

@Apple you need to resolve this bug from Photobooth running on OS Monterey!

Solutions that worked for me but I did not proceed because they required payment: https://fix.video/ or https://www.stellarinfo.com/disk-recovery/video-repair.php.

Free solution that ended up successfully working for me: Untrunc. (See also this Reddit thread.)

I still think Apple should come out with an actual fix.

This is so frusturating. My videos used to save fine until a couple months ago they began saving as corrupted files. Why is Apple not taking this seriously?