Photo booth videos are saving as corrupted/blank files.

Hello Itsbritttt,

Thank you for participating in the Apple Support Communities! We understand that videos recorded in Photo Booth aren't saving after upgrading to macOS Monterey.

Are you using the built-in camera on your Mac or an external camera on your Mac to record the video? If you're using an external camera, does the same behavior occur if you switch to the built-in camera?

Take a photo or record a video in Photo Booth on Mac - Apple Support

Could you also tell us the format for the videos that won't play? Can you record and playback video in any other apps?

Take care.

PLEASE TELL ME SOMEONE FOUND A SOLUTION!!!

That’s weird. Worked for me

I just started to record in Quick Time Player and all good

Where are the movies being saved? I found them in the Photo Booth Library in my Pictures folder. I had to Control (right) - click on the library and select Show Contents from the contextual menu. I copied a test movie that I made and it played with Quicktime Player.

Try using the free app VLC to play the movie file. If it works you can then covert it to the .m4v format with VLC.

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?

Jumping in - I've been experiencing the same issue. Some videos work but some videos come out corrupted. Very frustrating indeed. I have the newest model MacBook Pro M1 13'. Praying that Apple will pay attention to this issue, because it is quite disappointing all things considered.

My built-in camera since updating to Monterey has changed also, it has less contrast and saturation making videos and photos look pale. This never occurred while on Big Sur, the picture and video was normal (saturated and contrasted well). I have no idea how to fix it, I've tried safe boot, erasing data and restoring mac to factory default. Yet the issue persists. :(

update: Apple engineering is aware.

An update came out last week (today's date is April 4, 20220).

So I will apply that update and then retest.

The problem is of course I don't yet have a reliable reproduction case, so I don't expect to know if the update was the fix or if this is an infrequent bug.

Having said that Apple support said that if the issue isn't resolved after the update then they're going to want more information to look into this issue further.

So, here is how you can help: if you have updated to Monterrey 12.3.1 and you still see this problem can you please reply to this posting and that way Apple engineering will see the information.

Cheers.

For most video repair tools you will need another video recorded on the same microphone and camera, length of at least a minute seems recommended. Though there's no guarantee you will get the whole video back, it seems at the point of corruption most data is lost after that so I only recovered 25 mins of a 45 min video.

If you are comfortable with the command line, there is a free tool that I used to recover the video. Just make sure to provide the FF_VER=3.3.9 argument otherwise it did not work for me. This gave me the same result as any video repair site did without the price. The output video may appear to be choppy when played in QuickTime but in other players (like VLC) it was fine. Also the audio desynced at times on mine but that might just be bad luck.

This is still happening to me too, what I notice is that once you're recording goes above 1hr it it wouldnt save. I test recorded a 6mins video its still fine, along with 30ish mins and 40ish mins.

Really hope i can recover these videos :(

Have we figured out a solution? Also, I can record videos on other software, but I would like to record and play videos with the Photobooth software on macOS. Also, I am using the built-in camera.

Much appreciated.

upgrade to monterey 12.4 and it should work. a new macbook air wasn't able to film on photobooth. it works now after upgrading to 12.4

that said, the webcam on the 2020 macbook air is terrible. less than 1megapixel.

I’ve been having this issue for a while now and I’ve tried everything (including safe mode and all that’s been mentioned) and I’ve gotten nowhere, I’ve even updated my MacBook to 12.3.1 and still nothing has changed.

Also lost the SCREEN on my 2017 MacBook Air. I have a MacMini & a 2009 Imac which work with fewer glitches than

the new machines. While is Apple allowing the company to devolve into a purveyor of junk?

Same issue here. Good to know I'm not alone, but it's very sad to read these replies and hear of the important footage that people have lost. I wasn't happy with the Monterey update; I had to do it just to open the latest version of numbers, trying to download a file for a coworker. Update took over an hour and by that point they had found another solution. So, I basically updated for no reason, and then had to reconfigure details to get things to look similar to the old version which I was happy with.

Now we've got apps not working---just disappointing; haven't experienced problems like this with Apple before, which is much of the reason I've stuck with Macs. If this isn't resolved quickly I'll be disuaded to use Apple. Hope you guys can get your footage back. My latest recording: it's a bummer to lose but thankfully wasn't as important as funeral footage, or project work.

I've been facing the same issue this month (100 years after the first complaints)! I need to produce 7 videos a day (since August 1st) and what drives me mad is that only at the end of the recording will I know if it actually recorded. It is a very stressful moment, my friend. Yesterday, I had the stupid

three times in a row after giving my best at every single recording. I was so mad, I just stopped working and took a 2-hour walk. Today, I'm scared of even trying again. I guess I'm gonna need an external camera. I bought this MacBook Pro (14", 2021) in February this year. The least I could expect is that it works, non?