I can't install apps from the App Store

Question

Shyner Author

Level 1

6 points

I can't install apps from the App Store

Hello everyone,

I have an iPhone 11 pro,

at first I could download my regular apps but now I can't install anything...

When I tap to get the app, it just stays forever loading and nothing happens and occasionally the app store crashes...

Very annoying...

Also, I've already tried solutions mentioned here ;

https://support.apple.com/en-us/HT207165

https://www.lifewire.com/iphone-wont-download-apps-fix-4587105#:~:text=An%20iPhone%20that%20can%27t,Sign%20Out%20at%20the%20bottom.
Resetting my iPhone and everything

Can somebody help me ?

iPhone 11 Pro, iOS 15

Posted on Dec 3, 2021 5:36 PM

Reply

Answer 1

Dah•veed

Level 9

66,487 points

Dec 4, 2021 1:15 PM in response to Shyner

Try a different wifi network; office, library, coffee shop.

M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

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Answer 2

Dec 3, 2021 6:00 PM in response to Shyner

Is your date and time correct?

are you signed into the app store?

try over cellular instead of wifi, it could be a connection issue although that shouldn’t be related to app store crashing

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Answer 3

Dec 3, 2021 5:48 PM in response to Shyner

Are you on the latest ios?

if you do a hard restart this should fix the issue, press volume up and release straight away, then volume down and releaze straight away, then hold the lock/siri button until the iphone restarts

note it will show the scroll bar to shut down iphone but continue holding lock button until it shutsdown itself

you could also try updating all your currently installed apps as pending app updates could cause new installs to not co operate

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