?

when I try to remove a old card on my phone it says “there is an active subscription on this account the requires at least one payment on file” but I do not have any active subscriptions, what should I do?

iPhone SE, iOS 14

Posted on Dec 3, 2021 6:04 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Dec 3, 2021 6:07 PM

Put in a different one first, or click here and ask the iTunes Store staff for assistance. A subscription that you've cancelled automatic renewal for still counts as active until it expires.


(209118)

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.