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Entitylri Author

Level 1

4 points

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when I try to remove a old card on my phone it says “there is an active subscription on this account the requires at least one payment on file” but I do not have any active subscriptions, what should I do?

iPhone SE, iOS 14

Posted on Dec 3, 2021 6:04 PM

Top-ranking reply

Niel

Level 10

732,479 points

Posted on Dec 3, 2021 6:07 PM

Put in a different one first, or click here and ask the iTunes Store staff for assistance. A subscription that you've cancelled automatic renewal for still counts as active until it expires.

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