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Tapping the "i" icon next to VIP in the Mail App takes me to my VIP List. When I then click “Add VIP” at bottom of my list of current VIP contacts and then search and select a new contact, it is NOT added to my VIP list. Rebooting has no effect. Any suggestions?
iPhone 11 Pro Max, iOS 15
I'm actually quite shocked that neither Apple or anyone else out there in the world knows how to fix this! It's crazy!
I log into iCloud mail and try to add an email recipient to VIP and I get this error message:
I try again later and I get the same error message. I try days later and get the same message. I try several weeks later and get the same message. I try on my iPhone and nothing happens... I don't even get the error message... It just does nothing.
So, all of you brilliant Apple engineers out there designing the best possible user experience... are you listening to your users? This is really important to us and needs to be fixed ASAP, please!
Same here, I’m missing tons of emails because of this. I need a solution please!
I have the same problem.
Same problem
I also have this problem. Is this discussion group connected to Apple at all? Can someone please advise us about your progress on resolving this issue? Soon!?!?
I am having the same problem. I've been using VIP function for years with no problem- now suddenly it's not working. We need help, Apple!
This problem is claearly endemic to ios. Anybody found a work-around?
Why did Apple code your post as “SOLVED” when the issue is still very much not solved?
Good question. Definitely not solved. Still a very big problem!!!!!!
Apple doesn’t mark posts as “Solved” - if it’s marked that way it’s because the original poster tapped the “Solved” button.
Apple Support where are you?
I don’t see a button to push for solved or to uncheck since it has definitely not been solved.
The solved button is below your original post.
Once a question is marked as solved it can’t be unmarked.
Has anyone gone to a Genius Bar appointment for this issue yet? Maybe I’ll try that next since Apple Support online isn’t doing anything about this.
Note also that this is not Apple Support online, it’s a forum Apple set up so users can help other users.
Can’t add new VIP’s
