Uploading photos from photos app on Mac to iCloud

Hi, I have 25GB (10047 photos) on my Macbook Air M1 2020 with Monterey. 2 weeks ago I have enabled iCloud for photos, on Mac and iPhone as well. From that time I still see the "Updating..." info in a Library and no content uploaded in iCloud or iPhone. If I do some new photos by iPhone camera I can see the photos being updated and uploaded to iCloud. But it is still impossible to see it on Mac. I have no idea why there is no progress bar or any info if it still works or not, and what should I do with it. Still wait or retry and start over? Should I keep my Mac on/off, with power connected or not, photos app open/closed... Thanks in advice for any help


MacBook Air 13″, macOS 12.0

Posted on Dec 5, 2021 6:09 AM

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Posted on Dec 5, 2021 8:43 AM

Hi


First check that the library is set as the system library - the circled button should be greyed out. (Photos preferences) If it isn’t, click it.


Then check icloud settings are as shown.


Also make sure you have enough iCloud space for your whole library, and lots of free space on your mac and phone.


22 replies

Dec 11, 2021 6:27 AM in response to Coolturek

You may have items with missing originals. The status message "98 items on this Mac only" shown in your screenshot is no good sign.

Please check the Photos > Preferences > General. Is the checkmark "Copy items to the library" enabled, as it should be? If you imported some of the items without copying them into the library, they will have been erased and left broken references, when you deleted the original folders.

Also check with a smart album like this:

  • File > New smart album
  • Set the rule of the smart album to Photo is Referenced.

This is described here: Check the status of your library in Photos for macOS - Apple Support


Is the smart album empty? If not, select the items in this album with ⌘A, then copy them into the library with the command "File > Consolidate". Referenced items in the library can block the upload into iCloud.



Dec 9, 2021 2:03 PM in response to Coolturek

What does your sync status say at the bottom of your all photos view? (See mine below - updated just now).


Where is your library stored? In your pictures folder, or somewhere else. If on an exernal drive, what is the format?


Do you have an unable to upload folder - or if you create a smart album with the condition "photo -is unable to upload to iCloud" does it show anything?


How are you connected to the internet - if via a phone hotspot, have you told your iphone to use mobile data for photos?


Do you use any security software (speed up apps, vpn, anti virus, firewall). If so, try disabling them.


Also try starting up in safe mode, then restarting again normally.

Dec 9, 2021 11:05 PM in response to Coolturek

OK - are you sure you only have 25GB?


My 10K photo 88 video library is currently 165GB. Admittedly there are some raw files in there, but even if ALL yours are HEIC I'd be very surprised if they are only 25GB including the videos.


There have been bugs where MacOS doesn't update the size of the library "file". I don't know if this has been fixed in Monterey. To double check yours, navigate to your library in finder, right click and select "show package contents"


Be *very* careful not to change anything in there while you are viewing the contents, but get the size of the "originals" and "resources" folders and add them together.


What do you get?

Dec 5, 2021 12:02 PM in response to Coolturek

How much time are you leaving the mac on connected to power and sleep disabled. My similar sized library took 48 hours to sync with iCloud, but that was full time with the mac left on all the time.


Alternatively - do you have an "unable to upload" folder - or if you create a smart album with the contition "photo - is unable to upload to icloud) does it show anything?


Also how are you connecting to the internet? Do you have any security software EG vpn/firewall/anti virus etc running? And what speed is your internet?

Dec 5, 2021 12:28 PM in response to TonyCollinet

How much time are you leaving the mac on connected to power and sleep disabled. My similar sized library took 48 hours to sync with iCloud, but that was full time with the mac left on all the time.

To be honest, until yesterday I wasn't aware I need to keep it connected to power and with sleep disabled. I had it on battery for all of the time. But yesterday or day before, I don't remember sorry, I had disabled the sleep and keep it connected to power all the time, keep my Mac open.

Alternatively - do you have an "unable to upload" folder - or if you create a smart album with the contition "photo - is unable to upload to icloud) does it show anything?

No, if I created it nothing is there.

Also how are you connecting to the internet? Do you have any security software EG vpn/firewall/anti virus etc running? And what speed is your internet?

I'm using WiFi and no VPNs, firewall, antivirus etc...

➜  ~ networkQuality
==== SUMMARY ====                                                                                         
Upload capacity: 29.148 Mbps
Download capacity: 171.281 Mbps
Upload flows: 20
Download flows: 12
Responsiveness: Medium (226 RPM)

Dec 5, 2021 11:16 AM in response to TonyCollinet

Thank you for your reply,

I have everything set as you mentioned. Also in Photos preferences I have the "Copy items to the Photos Library" checked. And, I have more than enough space, 140GB on Mac, 95GB on phone and ~50GB on iCloud...

Maybe, I did something wrong from the beginning and should start from the scratch? I'm new to the Apple products, so it's possible. What I did was, to copy all my pictures in folders to the mac's SSD. Then I have imported all of my pictures into the Photos app library, so I had my albums created already and I have deleted the "old" folders with photos from the SSD (of course I have a copy ;)). Then, I bought 50GB space on iCloud and set sync on my Mac and iPhone. Both are new. On phone I didn't have any photos yet. And now I can see all of the albums on iCloud and phone but all of them are still empty, only recent photos made by my phone are on iCloud and phone as well.

Is it possible to upload it for such a long time and see no photos uploaded during the progress?


Dec 9, 2021 9:13 AM in response to Coolturek

Hi Tony,


I thought about something, because still the updating didn't finish yet :/

Does it look ok for you?



Data receive/sent per sec at the bottom changes dynamically but still 0 when I look at the processes activity for photos or photolibraryd or small amount when you look at Data which was sent, only ~500MB during that time? Something is definitely wrong. I feel like nothing is really happening.

Are you aware of network settings which can I check? I didn't find anything saying about some restrictions or limits when I use WiFi.

Maybe I should delete everything, move it to iPhone and sync it again, just to download everything into my mac?

Dec 10, 2021 2:17 PM in response to Coolturek

One more interesting thing, I have deleted everything from the library on my mac and photos are gone and photos app still says in library... Updating... Unbelievable, right? On my phone and in iCloud I still can see the empty folders. So it is definitely look like my mac for some reason is not syncing at all. I don't even have photos from iCloud downloaded, which were uploaded from my iPhone. But phone->iCloud works fine.

I will get in touch with support.

Thanks,

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Uploading photos from photos app on Mac to iCloud

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