Apply 3.5mm to lightning adapter dongle
Why does the volume degrade when using this dongle with headphones? Is there a way to fix this? My headphones work great on everything else but when using the dongle it is half the volume. Is it defective?
User profile for user:
ryane77
User level:
Community Specialist
Hello twbranch,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with the volume of your headphones when using an adapter. We recommend testing another adapter to see if the issue persists. Also, try the steps listed here to see if they resolve the issue: If your headphones don't work with your iPhone, iPad, or iPod touch
If the issue is isolated to the adapter itself, you may want to look into a replacement. If you purchased it from Apple, reach out here: Get Support
We hope this helps.
Cheers!