I have set up an anonymous email address in settings. I now go to the mail app and write an email. I tap in the from field and get a choice of addresses to send from but the anonymous email address I set up is not one of them. What am I missing? Thanks.
iPhone 11
Hello pabrereton,
Welcome to Apple Support Communities!
We understand you're not seeing the anonymous email address in the from field. We'll be glad to assist.
Go to Settings > Mail > Accounts. Tap the anonymous email. Confirm that Mail is turned on there.
Open the Mail account. Can you send and receive emails using the anonymous account?
Sometimes powering off and restarting you iPhone can help refresh settings and fix this. Follow this: Restart your iPhone
Cheers.
pabrereton,
Thank you for the information.
We want to make sure we understand. You mentioned that you set up an anonymous email address in settings, but you're not seeing it under Settings > Mail > Accounts. From our understanding, you haven't created an email address with an email provider. Is this correct? If so, the option to have the email address appear in the dropdown from field wouldn't appear because the account hasn't been set up.
Take care.
I have created an anonymous email address.
when I do settings > mail > accounts the anonymous email address does not show up.
I’m the next sentence you talk about an anonymous account. Do I now have to create a new account with for this email address? If so how?
Thanks for your time.
i tried restarting the phone but nothing changed
I followed the steps:
and successfully set up an anonymous email address but I can not find out how to use it. When I compose an email and use the dropdown for the from field I see all my usual email addresses but not the anonymous one I created.
Apologies..I see you're trying to do this on your iPhone, but it should work nonetheless
Done all this but it does not show up in the from field when I compose an email
So you are saying that the only way to do it is to create a whole new email account and that the 'Hide my Email' in settings does not work.
Hi. I have found that the only way to have been able to do what you've mentioned above, is to create an 'alias' email address in iCloud.com. This alias will then show up as an option in your 'From' address in the Mail app on your Mac.
Hope this helps.
Cannot send anonymous email
