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Mobile device management

My iPad is controlled by my former employer through an MDM. I reached out several times to have it removed and I only get a run around. Any suggestions as to how I can remove the MDM…

iPad, iPadOS 14

Posted on Dec 6, 2021 9:32 PM

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2 replies

celliott147

Level 6

12,266 points

Dec 8, 2021 2:00 PM in response to PaubloDiablo13

You can attempt to wipe your device and set it up as a new device. However, if the device was purchased by the company, it will automatically reenroll back into MDM. The company needs to release the device from Apple Business Manager, and then needs to unmanage the device. At that point, you can make a backup and no longer worry about the MDM.

ckuan

Level 10

120,788 points

Dec 6, 2021 9:45 PM in response to PaubloDiablo13

Only your former employer can remove the device, Apple cannot do it for you.

You have to ask your former employer, read here => Remove a device from Profile Manager - Apple Support

Mobile device management