The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello there! Good Morning/Evening.
Recently I have purchased a MacBook Pro M1 2020 Silver from a local shop, the serial number on the box and system they both are matched but when I lookup the serial number Check Coverage it keep saying:
" We’re sorry, we’re unable to check coverage for this serial number. Please check your information and try again. "
Please kindly help me.
Thank you 🙏
MacBook Pro 13″, macOS 11.6
anik_cse wrote:
Hello there! Good Morning/Evening.
Recently I have purchased a MacBook Pro M1 2020 Silver from a local shop, the serial number on the box and system they both are matched but when I lookup the serial number Check Coverage it keep saying:
" We’re sorry, we’re unable to check coverage for this serial number. Please check your information and try again. "
Please kindly help me.
Thank you 🙏
Correct the purchase date or expiration date for your ...
https://support.apple.com/en-lamr/HT202696
Update your proof of purchase
Contact Apple Support to update your Apple device information.
anik_cse wrote:
Hello there! Good Morning/Evening.
Recently I have purchased a MacBook Pro M1 2020 Silver from a local shop, the serial number on the box and system they both are matched but when I lookup the serial number Check Coverage it keep saying:
" We’re sorry, we’re unable to check coverage for this serial number. Please check your information and try again. "
Please kindly help me.
Thank you 🙏
Correct the purchase date or expiration date for your ...
https://support.apple.com/en-lamr/HT202696
Update your proof of purchase
Contact Apple Support to update your Apple device information.
MacBook M1 Pro 2020 Serial number unable to lookup.
