Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook M1 Pro 2020 Serial number unable to lookup.

Hello there! Good Morning/Evening.

Recently I have purchased a MacBook Pro M1 2020 Silver from a local shop, the serial number on the box and system they both are matched but when I lookup the serial number Check Coverage it keep saying:


" We’re sorry, we’re unable to check coverage for this serial number. Please check your information and try again. "


Please kindly help me.

Thank you 🙏

MacBook Pro 13″, macOS 11.6

Posted on Dec 7, 2021 7:15 AM

Reply
Question marked as Best reply

Posted on Dec 7, 2021 7:46 AM

anik_cse wrote:

Hello there! Good Morning/Evening.
Recently I have purchased a MacBook Pro M1 2020 Silver from a local shop, the serial number on the box and system they both are matched but when I lookup the serial number Check Coverage it keep saying:

" We’re sorry, we’re unable to check coverage for this serial number. Please check your information and try again. "

Please kindly help me.
Thank you 🙏



Correct the purchase date or expiration date for your ...

https://support.apple.com/en-lamr/HT202696


Update your proof of purchase

Contact Apple Support to update your Apple device information.

https://support.apple.com/en-us/HT202703

1 reply
Question marked as Best reply

Dec 7, 2021 7:46 AM in response to anik_cse

anik_cse wrote:

Hello there! Good Morning/Evening.
Recently I have purchased a MacBook Pro M1 2020 Silver from a local shop, the serial number on the box and system they both are matched but when I lookup the serial number Check Coverage it keep saying:

" We’re sorry, we’re unable to check coverage for this serial number. Please check your information and try again. "

Please kindly help me.
Thank you 🙏



Correct the purchase date or expiration date for your ...

https://support.apple.com/en-lamr/HT202696


Update your proof of purchase

Contact Apple Support to update your Apple device information.

https://support.apple.com/en-us/HT202703

MacBook M1 Pro 2020 Serial number unable to lookup.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.