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Computer not authorised errors

Some songs purchased and downloaded from the iTunes Store recently are listed as "AAC Audio File" rather than "Purchased AAC Audio File". When trying to play them I get the "computer not authorised to play" message. Most of the tracks still download as "Purchased" and the play fine. I have the latest software update. Any ideas?

Windows, Windows 10

Posted on Dec 8, 2021 10:23 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2021 12:11 PM

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

3 replies
Question marked as Top-ranking reply

Dec 8, 2021 12:11 PM in response to Tapric

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

Computer not authorised errors

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