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iMessage "Tap to Download" Issue

Hi there!


Images in iMessage cannot be dowloaded as after pressing "Tap to Download" nothing happens. This is just happening in my iPhone (my iPad is working well). I've tried to hard reset the iPhone, Sign Out from my AppleID, reset network settings, Sign Out from iCloud and nothing seems to work. Also, I've tried to download all images at one shot with the option inside the iMessage Contact Information section, but also no results.


FYI, I have an iPhone 11 Pro Max running iOS 15.1.


Hope someone can help me to solve this bothering issue!


Thanks a lot!


Regards,


PacoHunter10

iPhone 11 Pro Max, iOS 15

Posted on Dec 10, 2021 12:21 PM

Reply
Question marked as Best reply

Posted on May 24, 2023 5:37 PM

FIXED! I had the same issue.


  • Go to Settings.
  • Tap General > Transfer or Reset iPhone.
  • Tap Reset > Reset Network Settings.
  • Enter your iPhone passcode.
  • Tap Reset Network Settings to confirm.
  • Go to Settings again.
  • Tap Wi-Fi, then select your network and enter the password.
  • Open iMessage to reload all its content, including pictures.


112 replies

iMessage "Tap to Download" Issue

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