iPhone says "This person already has Apple Cash enabled", but it is not
Trying to add my teenager to Apple Cash Family. iPhone says "This person already has Apple Cash enabled", but it is not. How to resolve this?
iPhone 12 Pro
Trying to add my teenager to Apple Cash Family. iPhone says "This person already has Apple Cash enabled", but it is not. How to resolve this?
iPhone 12 Pro
Welcome to Apple Support Community!
It does seem that you are trying to invite a family member under 18 to your Apple Cash Family.
If you are receiving this error message, this could mean that the individual has a current Apple Cash account that needs to be closed.
To close the account, you will need to contact Apple Support and speak to someone in the Apple Cash Department.
They will have to get you over to Apple Cash Specialist to get that account closed for you.
After they close that account, you will have to turn off Apple Cash in settings on the device by these steps below
Settings
Wallet and Apple Pay
toggle Off Apple Cash
Toggle On Apple Cash
Tap on Apple Cash card and complete setup.
Setup and use Apple Cash family: https://support.apple.com/en-us/HT211324
Hope this helps
Welcome to Apple Support Community!
It does seem that you are trying to invite a family member under 18 to your Apple Cash Family.
If you are receiving this error message, this could mean that the individual has a current Apple Cash account that needs to be closed.
To close the account, you will need to contact Apple Support and speak to someone in the Apple Cash Department.
They will have to get you over to Apple Cash Specialist to get that account closed for you.
After they close that account, you will have to turn off Apple Cash in settings on the device by these steps below
Settings
Wallet and Apple Pay
toggle Off Apple Cash
Toggle On Apple Cash
Tap on Apple Cash card and complete setup.
Setup and use Apple Cash family: https://support.apple.com/en-us/HT211324
Hope this helps
iPhone says "This person already has Apple Cash enabled", but it is not