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Apple I.D./I don’t have old device

I don’t have the old device, email address or phone number to my last Apple I.D. account. I just received a new phone Monday evening iPhone 13 Pro. I want to know if there’s another way I can get into it my old account or do I have to make a whole new Apple I.D. account?

Posted on Dec 14, 2021 4:53 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2021 6:12 AM

It doesn't matter about the old hardware. Just sign in with your account information.


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Click here --> https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Dec 14, 2021 6:12 AM in response to katera1

It doesn't matter about the old hardware. Just sign in with your account information.


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Click here --> https://support.apple.com/HT204169

Apple I.D./I don’t have old device

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