Apple Event: May 7th at 7 am PT
My new iPhone 13 pro using Apple Mail suddenly stopped syncing with Microsoft Exchange. The read and unread email count is different between my MacBook Pro and my iPhone. Any solutions ? I have already deleted the account and reinstalled, rebooted, and reset network settings. Still same problems.
iPhone 13 Pro
Contact your Exchange administrator or helpdesk.
One thing to look at before you do, though, especially if your phone is getting new mail and you're one of those people who let your mailbox grow and never clean up your inbox...
Go to Settings>Mail>Accounts>your exchange account and check the setting for "Mail Days to Sync".
The numbers may not match between clients if they are set not to sync beyond a specific date range.
Contact your Exchange administrator or helpdesk.
One thing to look at before you do, though, especially if your phone is getting new mail and you're one of those people who let your mailbox grow and never clean up your inbox...
Go to Settings>Mail>Accounts>your exchange account and check the setting for "Mail Days to Sync".
The numbers may not match between clients if they are set not to sync beyond a specific date range.
Thanks for your assistance, unfortunately this problem continues unresolved.
Then contact your Exchange administrator or help desk.
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